Zoho Desk
Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. Sign up for a free trial.
Download Zoho Desk
Functions of Zoho Desk
Advanced Search
Analytics
CRM Integration
Fully Customizable
Knowledge Base
Business Intelligence
File Sharing
API
Automatic Notifications
Full Text Search
Advanced SLA
Asset Management
Audit Trail
Automate Workflows
Automated Triage
Change Management
Charts And Reports
Customizable Queues
Customizable Workflow
Escalation Rules
Live Chat
Custom Fields
APIs
Community Forums
REST API
SLA Management
Scheduled Reports
Activity Log
Agent Collision Detection
Answer Bot
Audience Segmentation
Audit Logs
Canned Actions
Canned Responses
Collaborative Team Inbox
Community Forum
Community Portal
Conversation Search
Custom Ticket Statuses
Customer User Profiles
Customizable Agent Roles
Customizable Ticket Forms
Email Campaign Creation
Email Compliance Archive
Open API
CRM
Billing
Ticketing System
Active Directory
Attachment Blocking
Audit Log
Automate Anything
Business Rules
CTI Integration
Calendar
Filtered Search
Customizable Dashboard
Easy-to-use Interface
Form Auto-fill
Gamification
Embeddable Help Widget
Dashboards And Reporting
Developer Network
Dispatch Portal
Dynamic Knowledgebase
Email Management
Escalate Tickets
Full CSS Rebranding
Group Rules And Macros
Group Contacts
Zoho Desk Video
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