UserEngage

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Improve sales, customer success and marketing processes with a single automation tool for communicating in all the channels and gathering all the data about your visitors.

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Functions of UserEngage

Analytics CRM Integration Customization Email Integration Knowledge Base Customizable Reports Chat Third Party Integration Chat Functionality Automatic Notifications API Availability Live Chat Email Templates Custom Fields Campaign Segmentation Click-through Tracking Custom Forms Activity Monitoring Automated Scheduling Automation Workflows Build Mail Lists Campaign Analysis Campaign Archives Client Database Complete Email Analytics Create Multiple Campaigns Custom Signup Forms Customer Accounts Customer Analysis Customer Loyalty Program Community Forums REST API Scheduled Reports Activity Log Agent Collision Detection Answer Bot Audience Segmentation Audit Logs Canned Responses Collaborative Team Inbox Community Portal Conversation Search Custom Ticket Statuses Social Media Integration Alerts And Notifications Accounts And Contacts Contracts And SLA Graphic Dashboards Happiness Ratings Notification Rules Reports And Dashboards Self Service Portal Service Escalations Social Media Support Time-based Actions Workflow Rules Android IOS Application Archive Offline Messages Audit Log Advanced Web Client Agent Picture Away Messages Chat Bot Chat Filtering Chat Statuses Chat Transfer Conversation History Conversation Routing Custom Conversation Tags Custom Triggers

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