Sitecore
Web content management radically transforms how your brand interacts with prospects. Start marketing in context with Sitecore's customer experience platform.
Analytics
CRM Integration
Collaboration
Contact History
Customization
Knowledge Base
Customizable Reports
File Sharing
Task Management
Third Party Integration
API
Activity Tracking
Calendar Management
Project Time Tracking
Activity Dashboard
Activity Management
Automatic Notifications
Task Planning
API Availability
Prioritizing
Single Sign On
Task Scheduling
Asset Management
Incident Management
Activity Monitoring
Customer Analysis
Automatic Backup
Forms Management
Workflow Management
API Access
Access Control
Scheduled Reports
Customizable Reporting
Feedback Management
Ad Hoc Analysis
Ad Hoc Reporting
Advanced Branching
Automated Actions
Brand Control
Brand Management
Business Analysis
Budget Tracking
Call Audio Recording
Andriod And IPhone App
Approval Process Control
Branded Workspace
Built-in Time-tracker
Resource Management
Role-based Permissions
Bug Tracking
Backup Log
Multiple User Accounts
Alerts And Notifications
Accounts And Contacts
Contracts And SLA
Graphic Dashboards
Happiness Ratings
Notification Rules
Reports And Dashboards
Self Service Portal
Service Escalations
Social Media Support
Time-based Actions
Workflow Rules
Audit Log
Blogging
Built-in Mobile Websites
Action Item Tracking
Assigning
Bug Reporting
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