Help Scout
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8, 000 businesses in 140 countries. Get started for free.
Download Help Scout
Functions of Help Scout
Advanced Search
Analytics
CRM Integration
Customization
Knowledge Base
Business Intelligence
Customizable Reports
Third Party Integration
API
Automatic Notifications
Asset Management
Audit Trail
Automate Workflows
Change Management
Charts And Reports
Customizable Workflow
Live Chat
Custom Fields
APIs
Community Forums
REST API
SLA Management
Scheduled Reports
Activity Log
Agent Collision Detection
Answer Bot
Audience Segmentation
Audit Logs
Canned Actions
Canned Responses
Collaborative Team Inbox
Community Forum
Community Portal
Conversation Search
Custom Ticket Statuses
Customer User Profiles
Customizable Agent Roles
Customizable Ticket Forms
Open API
CRM
Customer Support Portal
Alerts And Notifications
Accounts And Contacts
Billing
Contracts And SLA
Graphic Dashboards
Happiness Ratings
Notification Rules
Reports And Dashboards
Self Service Portal
Service Escalations
Social Media Support
Ticketing System
Time-based Actions
Workflow Rules
Active Directory
Agent Collision Avoidance
Attachment Blocking
Audit Log
Automate Anything
Business Rules
CTI Integration
Calendar
Configurable Help Topic
Custom Help Topic Forms
Customizable Dashboard
Dashboards And Reporting
Developer Network
Dispatch Portal
Dashboard Reports
Help Scout Video
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