Reamaze
Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and questions and answers on a single platform.
Download Reamaze
Functions of Reamaze
Advanced Search
Analytics
Audio
CRM Integration
Customization
Knowledge Base
Business Intelligence
Mobile
Customizable Reports
File Sharing
Third Party Integration
API
Automatic Notifications
Asset Management
Audit Trail
Automate Workflows
Change Management
Charts And Reports
Live Chat
Custom Fields
APIs
Community Forums
REST API
SLA Management
Scheduled Reports
Activity Log
Agent Collision Detection
Answer Bot
Audience Segmentation
Audit Logs
Canned Actions
Canned Responses
Community Forum
Help Desk Management
Open API
Bug Tracking
CRM
Click To Call
Client Management
Alerts And Notifications
Accounts And Contacts
Billing
Contracts And SLA
Graphic Dashboards
Happiness Ratings
Notification Rules
Reports And Dashboards
Self Service Portal
Service Escalations
Social Media Support
Ticketing System
Time-based Actions
Workflow Rules
Accompagnement Technique
Active Directory
Agent Collision Avoidance
Android IOS Application
Archive Offline Messages
Attachment Blocking
Audit Log
Automate Anything
Business Rules
CTI Integration
Calendar
Chatbot Functionality
Chrome-like Tabs
Ciblage Comportemental
Click To Chat
Click To Vidéo
Co-browsing
Features of Reamaze
- Almost any sort of customer interaction on one software
- Built-in integration with Slack, Shopify, Google Suite, Big Commerce, GitHub, Woo Commerce, WordPress, MailChimp, UpScope, Google Analytics, HipChat, Magento, Stripe and many more popular commerce and collaboration services
- Multiple software developer kits available for embedding with Javascript, mobile devices and custom modules
Pros of Reamaze
- After that, the most basic price is $20 per team member per month
- Online demo available on the re:amaze homepage
Cons of Reamaze
- Enterprises that manage multiple brands will need to pay higher prices, as the basic plan does not cover such functionality
Reamaze Reviews
Maintaining interaction with customers is a proven way to retain them, and this philosophy is the lifeblood of companies that rely on sales and reviews. Reamaze wants to streamline all of a business's correspondence with clients into a single platform, and it does so admirably. The software has the modern businessperson in mind, allowing its software to be used in desktop and mobile environments, giving control and peace of mind to those who are always away from the typical office setting. The software's "face" is an embeddable support user interface that a company can put on its website so online customers will always have access to either a knowledge base or a real person. Getting it up and running is quite simple and involves pasting a few lines of code. Administrators can monitor when and how team members respond to customer concerns, and the software includes advanced analytics that display helpful data about customer retention and conversion. More advanced features include the ability to predict what a customer is about to ask while they are typing so support representatives are one step ahead. Automatic responses can also be displayed to the customer when certain phrases or keywords are detected.
Reamaze Video
Alternatives to Reamaze
UserVoice
Paid
UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers.
Show details
HappyFox
Paid
The smart and intuitive help desk features of HappyFox make it a great source for any business owner looking to improve engagement with their customers.
Show details
Intercom
Paid
Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables
Show details
Crisp
Freemium
Crisp is a piece of customer communication software that makes it easy for your team to easily communicate directly with your customers. The software comes with several pricing tiers including
Show details
Freshdesk
Paid
Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
Show details
Thexyz
Paid
Secure premium email service for business with mobile sync apps for calendar, contacts, tasks, notes and FISMA compliant email archiving.
Show details
Desk.com
Paid
Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make
Show details
Appreviws
Free
Many people create apps for various reasons, but one is definitely to make money. The biggest question for many Android app creators is where to sell these applications. Each day the marketplace
Show details
Queue
Queue is a service that helps you promote brands and receive viral growth. The site helps you in a variety of ways, but especially by analyzing market data and giving the best business advice for
Show details
Salesforce Service Cloud
When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the
Show details
IAdvize
Paid
IAdvize is a platform that allows you to ask questions to a group of experts that will redirect you to experts in the particular field that fits your query. For example, if you have a question on buying
Show details
Tawk.to
Free
Tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Show details
Zendesk
Paid
Zendesk is a support application that allows businesses to transform their existing customer support services into agents, making it easy for lead sourcing and customer retention. Since the
Show details
Help Scout
Paid
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8, 000 businesses in 140 countries. Get started for free.
Show details
Olark
Freemium
Make your business human by using live chat for sales, marketing and customer support on your website. Start talking to your customers today!
Show details
Kayako
Paid
Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131, 000 customer support heroes and start your free trial today!
Show details
UserEcho
Paid
Easy management of customers feedback. Much more functionality and flexibility than just a forum. Listen, respond, and delight your users.
Show details
Get Satisfaction
Paid
Get Satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community.
Show details
LiveAgent
Paid
LiveAgent helps businesses improve customer interactions across email, live chat, phone & social networks. Companies like BMW, Huawei, O2 or Forbesfone use LiveAgent to deliver customer
Show details
Botletter
Botletter allows you to send newsletters & drip campaigns right into Facebook Messenger without any coding. Start sending botletters now!
Show details
OsTicket
Free
OsTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.
Show details
Zendesk Chat
Freemium
Zendesk Chat is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Show details
LiveAgent
Paid
Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
Show details
Site Search 360
Freemium
Site Search 360 provides an easy-to-use site search tool for your website, whatever your budget. Discover how search can improve engagement and transform user experience.
Show details
Mention
Paid
Get the easy-to-use media monitoring tool that lets you track social mentions, analyze competitors, find influencers, and generate leads.
Show details
ConnectWise Manage
ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.
Show details
Nestio
Today Nestio, the same service that helps you sort through and organize rental listings in the hunt for a new apartment, has today announced a brand new initiative to help improve the accuracy
Show details
Issuetrak
Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.
Show details
Zoho Desk
Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. Sign up for a free trial.
Show details
ClickUp
Freemium
We believe project management is broken. There has to be a better way to work; a more efficient way to be productive; a happier way to get shit done. That's why we created ClickUp.
Show details
Whisbi
Solving digital transformation challenges for enterprises. Improve the quality of online leads, grow your digital revenue and enhance online customer experience.
Show details
Freightos
Freightos offers a number of online freight solutions through innovative software. It has programs specifically for carriers, forwarders, enterprise shippers and e-commerce retailers.
Show details
Drift
Freemium
Drift is the leading conversational marketing platform. With Drift on your website, you can turn your traffic into qualified meetings using our bots 24 hours a day, 7 days a week.
Show details
Yappy
Freemium
Sales AI platform for today's communication styles - SMS, chat, Facebook, and voice
Show details