Deskun
Deskun is a customer service tool for processing requests across multiple channels inside Gmail (live chat, facebook, vk, telegram, viber, e-mail, twitter).
Analytics
CRM Integration
Customization
Knowledge Base
Business Intelligence
Customizable Reports
Collaboration Tools
Third Party Integration
Antivirus
Automated Cloud Backup
Automated Discovery
Cloud Backup
Customizable Branding
Content Management
Community Forums
Scheduled Reports
Activity Log
Agent Collision Detection
Canned Responses
Community Portal
Custom Ticket Statuses
Customizable Agent Roles
Customizable Ticket Forms
Ad Hoc Reporting
Career Development
Compensation Management
Performance Management
Talent Management
Onboarding
ACA Manager
Accruals
Applicant Tracking
Benefits Administration
Compliance Management
Employee Attestations
Employee Engagement
Alerts And Notifications
Accounts And Contacts
Contracts And SLA
Graphic Dashboards
Happiness Ratings
Notification Rules
Reports And Dashboards
Self Service Portal
Service Escalations
Social Media Support
Time-based Actions
Workflow Rules
Audit Log
Easy-to-use Interface
Ad-hoc Reports
Auto Reminders
Effortless Payroll
Content Approvals
Content Workflow
Customer Education
Embeddable Help Widget
Advanced Profile Tracking
Auto-scheduling
Automated Shift Reminders
Availability Tools
Client Tracking
Custom Scheduling Fields
Department Tracking
Email-to-SMS Alerts
Payroll Reporting
Acquisition Process
Career And Succession
Deductions Management
Embeddable Support Widget
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