SupportBee

Annotation Tools File Transfer Analytics CRM Integration Customization Knowledge Base Customizable Reports Chat Commenting Third Party Integration API Activity Dashboard Custom Fields Customizable Branding Engagement Analytics Content Management Customer Analysis Data Synchronization Community Forums Scheduled Reports Activity Log Agent Collision Detection Answer Bot Audit Logs Canned Responses Community Forum Community Portal Custom Design Custom Ticket Statuses Customizable Agent Roles Customizable Ticket Forms Domain Aliasing Email Compliance Archive Widgets Customizable Reporting Feedback Management Help Desk Management Social Media Integration Bug Management Comparison Reports Customer Support Portal Embeddable Widgets Customizable Questions Alerts And Notifications Accounts And Contacts Contracts And SLA Graphic Dashboards Happiness Ratings Notification Rules Reports And Dashboards Self Service Portal Service Escalations Social Media Support Time-based Actions Workflow Rules Agent Collision Avoidance Configurable Help Topic Custom Help Topic Forms Demographic Data Feedback Collection Content Approvals Content Workflow Customer Education Feedback Analytics Feedback Forums Device Trend Report Embeddable Help Widget Embeddable Support Widget Dashboard Reports Feedback Inbox Management