Freshchat

Analytics CRM Integration Collaborative Workspace Customization Knowledge Base Customizable Reports Chat Third Party Integration Chat Functionality Automatic Notifications Live Chat Customizable Branding Content Management Community Forums REST API Scheduled Reports Activity Log Agent Collision Detection Answer Bot Audience Segmentation Audit Logs Canned Responses Collaborative Team Inbox Community Portal Conversation Search Custom Ticket Statuses Customer User Profiles Customizable Agent Roles Customizable Ticket Forms Email Campaign Creation Email Compliance Archive Click To Call Alerts And Notifications Accounts And Contacts Contracts And SLA Graphic Dashboards Happiness Ratings Notification Rules Reports And Dashboards Self Service Portal Service Escalations Social Media Support Time-based Actions Workflow Rules Accompagnement Technique Android IOS Application Archive Offline Messages Audit Log Ciblage Comportemental Click To Chat Click To Vidéo Blogs Forums Wiki Advanced Web Client Agent Picture Away Messages Chat Bot Chat Filtering Chat Statuses Chat Transfer Conversation History Conversation Routing Custom Conversation Tags Custom Triggers Easy Chat Transfers Easy-to-use Interface Email Capture Email Follow-up Content Approvals Content Workflow Customer Education