Filter Functions SLA Management

Appneta

AppNeta's award-winning suite of network monitoring tools allow unparalleled SaaS-based application end-user performance monitoring for 100% delivery confidence. Request a free demo!
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AuthAnvil

AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure
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Casengo

Paid
Casengo is software that helps businesses offer streamlined customer service and support. It can create a support desk as well as facilitate live customer service.
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CipherCloud

CipherCloud provides Enterprise Cloud Security Solutions for CASB, Cloud Monitoring, Encryption, Key Management, Malware Detection & Compliance.
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ClickDesk

Paid
Team behind this live chat and helpdesk software has a story to tell you. ClickDesk have a reason for its existence. Find out more about ClickDesk here!
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CloudAlly

Paid
CloudAlly is a cloud-to-cloud back-up utility. Popular with growing businesses, this tool automates backups of Box, G Suite, Office 365, OneDrive for Business, SharePoint Online, Salesforce
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ConnectWise Manage

ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.
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DareBoost

Freemium
All-in-one service for website speed test, web performance monitoring and website analysis (speed, SEO, quality, security). Web performance has never been so easy.
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Datadog

Freemium
Datadog makes use of a number APIs to connect you with every aspect of your stack and provide you with detailed analytics regarding all of the proprietary and third party software you use.
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Desk.com

Paid
Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make
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DeskPRO

Paid
DeskPRO is a software suite designed for businesses of all sizes, and it works to provide customer support and help desk management that optimizes the relationship between your brand and your
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Dotcom-Monitor

Paid
Dotcom-Monitor is a web monitoring service geared towards helping businesses more effectively manage their servers and ensure that web applications are properly optimized. Properly monitoring
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Engagor

Paid
Powerful social customer service software with social listening and analytics capabilities used by global brands to efficiently engage with customers.
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FreeScout

Free
Free open source help desk & shared mailbox. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. Application functionality can be extended via modules.
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Freshdesk

Paid
Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.
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Front

Paid
Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world. The software
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Full Help

Paid
A self-hosted help desk solution that doesn't break the bank.
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Help Scout

Paid
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 8, 000 businesses in 140 countries. Get started for free.
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Helpjuice

Paid
Helpjuice is a piece of software that is based entirely in the cloud, and it was built to help businesses of just about any size develop and manage databases of knowledge related to their services
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Helprace

Paid
Due to mass business migration online, help desk software and other help desk solutions have become very popular. How else can a business improve customer service other than a well-crafted customer
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ITop

Free
Solutions logicielles open source pour la CMDB, la Gestion de services, l'ITSM. Découvrez des outils ITIL puissants pour votre IT Management (ou gestion de votre SI), tel que le célèbre iTop,
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JIRA Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
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Jitbit Helpdesk

Paid
Jitbit Helpdesk is a friendly help desk ticketing software with both cloud-based solutions and on-premise versions. It tracks support requests and integrates fully with your current mailbox. Jitbit
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Kayako

Paid
Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131, 000 customer support heroes and start your free trial today!
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Librato

Paid
Librato is a tool that lets a business monitor valuable data about their application server. It's not an infrastructure itself, but rather a console that analyzes data from an infrastructure.
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LiveAgent

Paid
LiveAgent helps businesses improve customer interactions across email, live chat, phone & social networks. Companies like BMW, Huawei, O2 or Forbesfone use LiveAgent to deliver customer
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LiveAgent

Paid
Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
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Load Impact

Freemium
As its name implies, Load Impact is a system that works in the Cloud.
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Loggly

Paid
Loggly is a new software that allows users to perform log analysis, monitor system performance, and visualize data in a manner to easily investigate and fix software problems. Loggly can perform
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ManageEngine Desktop Central

Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows,
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