ITop
Solutions logicielles open source pour la CMDB, la Gestion de services, l'ITSM. Découvrez des outils ITIL puissants pour votre IT Management (ou gestion de votre SI), tel que le célèbre iTop, bien au-delà des classiques fonctionnalités HelpDesk - ServiceDesk, Ticketing, etc.
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Functions of ITop
Annotation Tools
File Transfer
In-Session Chat
Integration APIs
Multi-Monitor Navigation
Multi-Session Support
Remote Control
Remote Diagnostics
Session Recording
Session Reporting
Team-Based Support
Two-Way Screen Sharing
Knowledge Base
API
Automatic Notifications
Full Text Search
Real Time Updates
Advanced SLA
Antivirus
Asset Management
Audit Trail
Automate Workflows
Automated Cloud Backup
Automated Discovery
Automated Triage
Change Management
Charts And Reports
Cloud Backup
Customizable Queues
Customizable Workflow
Escalation Rules
IIS Monitoring
IT Asset Management
IT Automation
IT Ticketing System
Incident Management
Internal Help Desk
Intuitive Interface
Live Chat
Mobile Interface
OnDemand Or Hosted
Personalized Home Pages
Powered By JIRA
Remote Monitoring
Repair Tracking
Reporting And Dashboards
Reports And Dashboard
SLA Visability
Self Service
Self-service Portal
Service Desk
Unlimited Custom Fields
Web Based
Community Forums
REST API
SLA Management
Answer Bot
Audit Logs
Email Compliance Archive
Open API
Full CSS Rebranding
Group Rules And Macros
Multiple Ticket Forms
Overview Dashboard
Public And Private Forums
Screencasting
Self Service Help Center
Web Widget
ITop Video
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