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Airbrake

Paid
Application monitoring software for your entire stack. Fix errors in minutes. Airbrake tells you in real-time what’s broken, where and why.
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Belarc Advisor

Free
Belarc Advisor is a piece of software that will help you keep track of all the hardware and software installed in your system. It does so by creating a profile of every piece of hardware and software,
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C2 ATOM

C2 Enterprise is a software provider specialized in offering complete IT Service Management solutions, service desk and helpdesk software.
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CA Unified Infrastructure Management

CA Unified Infrastructure Management is a powerful, unified IT monitoring solution that helps organizations deliver reliable, agile IT services.
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Cloud Management Suite

Patch Management, Remote Control & Software Distribution. Manage your devices inside or outside your network from the cloud without the need to deploy agents.
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CloudAlly

Paid
CloudAlly is a cloud-to-cloud back-up utility. Popular with growing businesses, this tool automates backups of Box, G Suite, Office 365, OneDrive for Business, SharePoint Online, Salesforce
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ConnectWise Control

Freemium
ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it
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Desk.com

Paid
Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make
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Elevio

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.
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Freshservice

Freemium
Freshservice is a mobile app that focuses on IT service management. This sort of software is designed for use by an IT company, and it offers such companies a way to perform every activity that they
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Front

Paid
Front is a collaborative email platform that allows a team of professionals to work together in the same digital communication system no matter where they are in the physical world. The software
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GitHub

Freemium
GitHub is a hosting service for git, a version tracking protocol. It is most well known as a repository for computer code. GitHub is where many developers prefer to make their open-source code
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GoToAssist

Paid
GoToAssist is a piece of software that was designed to help IT professionals offer the comprehensive support they need to be able to offer. It's perfectly suitable for those in software consulting
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Helpjuice

Paid
Helpjuice is a piece of software that is based entirely in the cloud, and it was built to help businesses of just about any size develop and manage databases of knowledge related to their services
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Helprace

Paid
Due to mass business migration online, help desk software and other help desk solutions have become very popular. How else can a business improve customer service other than a well-crafted customer
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HelpShift

Paid
Helpshift enables brands to deliver superior digital customer service digital channels with messaging-based support and AI powered automations.
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Instabug

Freemium
Instabug software allows users to access bugs and in-app feedback reports of mobile applications. This platform can be integrated with SDK to allow a two-way communication between users and
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Issuetrak

Easy and affordable software for managing issues, complaints, help desk tickets, customer support requests, and tasks all in one central place.
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ITop

Free
Solutions logicielles open source pour la CMDB, la Gestion de services, l'ITSM. Découvrez des outils ITIL puissants pour votre IT Management (ou gestion de votre SI), tel que le célèbre iTop,
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Jamf Pro

Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.
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Join.me

Freemium
Join.me provides reliable remote video conferencing services ready to meet the needs of individuals and small businesses.
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Kayako

Paid
Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131, 000 customer support heroes and start your free trial today!
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ManageEngine Desktop Central

Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows,
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OpsGenie

Paid
OpsGenie is an incident response orchestration platform for DevOps & ITOps teams to streamline your alerts & incident resolution processes faster & efficiently.
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Salesforce Service Cloud

When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the
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ServiceNow

Paid
Replace unstructured work patterns with intelligent workflows. Improve service levels, energize employees, and enable your enterprise to Work At Lightspeed.‎ServiceNow Store · ‎Software
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Tagove

Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support
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Takipi

OverOps’ AIOps Platform analyzes your code in real-time, as it’s executing, in pre-production and production environments to automatically identify anomalies and deliver True Root Cause
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TeamSupport.com

Paid
Make your customers happy with TeamSupport. Discover how our B2B customer support software can improve your company's customer service while reducing costs.
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Test IO

Paid
QA Testing as a Service helps you ship apps faster and sleep better with real tests by people on real devices. Learn about QA leader test IO.
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