C2 ATOM
C2 Enterprise is a software provider specialized in offering complete IT Service Management solutions, service desk and helpdesk software.
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Functions of C2 ATOM
Annotation Tools
File Transfer
In-Session Chat
Integration APIs
Analytics
Knowledge Base
File Sharing
Advanced SLA
Asset Management
Automated Triage
Customizable Queues
Intuitive Interface
Live Chat
APIs
Community Forums
Activity Log
Advanced Reports
Agent Collision Detection
Answer Bot
Audit Logs
Canned Responses
Clipboard Sharing
Community Portal
Computer Grouping
Custom Email Templates
Custom Ticket Statuses
Customer Widget
Customizable Agent Roles
Customizable Ticket Forms
Deployment
Desktop Plugin
Email Compliance Archive
Customizable Reporting
Data Encryption
Compliance Management
Inventory Management
Event Triggered Actions
Audit Log
CTI Integration
Applications Management
Configuration Management
Group Permissions
Import Google Contacts
Instant Chat
Filtered Search
Client
Easy-to-use Interface
FTP Client
Patch Management
Inventory Control
Gamification
Embeddable Help Widget
Help Center
Hybrid Tickets
Integrated Game Mechanics
Intelligent Spam Filter
Linked Tickets
Live Chat Channel
FTP
FTP Connection
Dynamic Knowledgebase
Full CSS Rebranding
Group Rules And Macros
API Integrations
Advanced Configurations
App Management
Apple TV Support
Enforce Data Encryption
Knowlege Base
Live Agent Web Chat
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