Aspect Workforce Management
Aspect Software is a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions.
Cloud Based
Mobile App
Happiness Ratings
Push Notifications
Budget Time For Jobs
Data Export In XML
Expense Reporting
Go Mobile
Agent Scripting
Automatic Call Back
ECHO Customer Feedback
Multi-Channel ACD
Quality Management
Skill-Based Routing
Smart Inbox
Supervisor On-The-Go
Quote Management
GPS Tracking
Add Any Type Of Resource
Advanced Clash Management
Archiving
Full Team Visibility
Granular Permissions
Full Search Engine
All Currency Supported
Customizable Job Reports
Goal Setting And Tracking
Hierarchical OKRs
Informative Dashboard
Managerial Feedback
OKR Dashboard
Stopwatch Timer
Timesheet Approvals
People And Team Views
Previous Weeks Plans
Real-time Feedback
Weekly Task Review
Weekly Views And Archives
Embedded Database
Full App Customization
Full SSL Encryption
Full Web API
Inventory Module
Job Status Tracking
Mobile Signature Capture
Multi-Company
Multi-Site Management
Offline Mobile Client
Parts Catalog
Workforce Management
Workforce Optimization
Single Resource Pool
Time Zone Support
Unlimited Job Templates
Utilization Reports
Webhooks
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