Google Voice

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Google Voice is a service that offers many features to your existing phones. This service is mostly used to provide a single phone number that allows people to reach you on all of your devices.

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Functions of Google Voice

Sales Coaching Auto-dialing Business SMS CRM Integration Call Activity Logging Call Analytics Call History Call Outcomes Call Recording Call Reporting Call Routing Call Tracking Caller ID Customer Profile Instant Messaging Instant Messenger Messenger Call Forwarding Screen Sharing Employee Scheduling Sales Reporting Call Call Screening Conference Calling Contact Sharing Custom Main Greeting Keep Your Existing API Queueing Call Queues Convert Speech To Text Create Conferences Global Reach Phone Numbers API Status Callbacks And Logs Auto-Receptionist Call Transfers Call Waiting Caller Menus And Queues Conference Call Line Faxing Send And Receive Global Numbers Local Numbers SMS Unlimited Extensions Name Directory On Hold Music Talk Telephoning Software Adherence Monitoring Agent Scripting Automatic Call Back Custom Schedule Reports Dashboard Views ECHO Customer Feedback Mobile Workforce Control Multi-Channel ACD Multi-channel Simulator Multi-language Support Quality Management Real Time Alerts Real Time Tracking Reporting Dashboard Sales Metrics Schedule Sales Calls Searchable Call Lists Shift Templates Skill-Based Routing Smart Inbox Strategic Planning Supervisor On-The-Go

Features of Google Voice

Unite your devices with a single phone number provided by Google
Voice to text voicemail transcriptions
The service is free and open to everyone
Free calls to the US and fair prices for international calling
Easy to block unwanted callers
Manage voicemails online

Pros of Google Voice

Unite your Devices
By using Google Voice you can give all of your phones a single phone number for others to contact you on. With the help of this program, you will never miss a phone call no matter which device you have with you at the moment.
Smarter Call Forwarding
Call forwarding using Google Voice is simple and efficient, with many great features included. For example, you can set up guidelines for how you would like your calls routed. If you would like to have calls received before 3:00 pm sent to your work phone for example, and calls after you clock out sent over to your cell phone, Google Voice provides you the tools to do that.

Cons of Google Voice

Google Voice Assigns you a Number
You can not port your existing phone number over to Google Voice. As a result, anyone who wants to reach you will be using a different number than they are used to.
Voicemails may only be 60 seconds long.
This may propose an issue for slow speakers or callers who have a lot of information they need to tell you.

Google Voice Reviews

With this service, you can provide a single point of contact for up to six devices. Google Voice allows you to make outgoing calls to US numbers for free which is definitely very useful for many users. On top of that, you can also make international calls at some of the lowest rates seen across the board. Using this program also allows you to add many features to your phone that your current phone carrier may be charging for. Features such as call conferences, voicemail transcription, and even blocking other phone numbers.

Google Voice Video

Alternatives to Google Voice

Grasshopper lets even small businesses develop a telephone dispatch system that can provide them with the tools they need to look professional and engage their customers more effectively.

Google Voice

Alternatives to Google Voice

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