Filter Functions SLA Management
ManageEngine OpManager
ZOHO Corporation offers online business, network, and IT infrastructure management applications, and software maintenance and support services.
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Monitis
Freemium
Monitis is an all-in-one tool for monitoring the performance of websites, servers, and applications. After a quick registration process, all of the monitoring tools are completely online,
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New Relic
Freemium
New Relic helps enterprise level companies take every component of their business model and adapt it to a cloud based environment.
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Nodeping
Paid
NodePing Uptime Monitoring for Websites and Servers. Unlimited SMS alerts.
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OpenNMS
Free
Project home page of OpenNMS - a java based network managememnt platform developed under the Open Source model
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OpsGenie
Paid
OpsGenie is an incident response orchestration platform for DevOps & ITOps teams to streamline your alerts & incident resolution processes faster & efficiently.
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OsTicket
Free
OsTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.
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Pingmeter
Freemium
Pingmeter ping your website constantly to ensure your website is working fine and take note of ping response speed. If your website timeout or go down, notify you via SMS, email or even voice call
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Port Monitor
Freemium
Port Monitor is an easy tool that does website and server monitoring 24/7 every 60 seconds for free. It records uptime, performance and downtime causes
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Reamaze
Paid
Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and
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Salesforce Service Cloud
When it comes to customer relationship management (CRM) systems, Salesforce wrote the book. Well, not exactly the book, but they do provide the most thorough explanation of what a CRM is on the
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Scalyr
Paid
We built the log monitoring tool we've always wished for. Scalyr is server log monitoring and analysis built for engineers.
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Spiceworks
Free
Spiceworks is an advanced and comprehensive software platform designed for use by IT professionals.
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Statuspage
Free
Statuspage is software that displays the operational status of a service and its components. The software is written by GitHub user and Washington native Aaron C. de Bruyn, also known as the username
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TeamSupport.com
Paid
Make your customers happy with TeamSupport. Discover how our B2B customer support software can improve your company's customer service while reducing costs.
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Unymira Knowledge Center
Paid
Unymira Knowledge Center is a knowledge base that is designed to improve customer service. Knowledge Center is a professional knowledge base that is available for on premise or Saas installation.
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Uptrends
Paid
Uptrends is a website and mobile app that allows you to monitor your website. You can use it to both monitor the security and performance of your website as well as the activity on your site. You can
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UserEcho
Paid
Easy management of customers feedback. Much more functionality and flexibility than just a forum. Listen, respond, and delight your users.
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UseResponse
Paid
UseResponse is a software program that redesigns your customer support center online and gives you several helpful features to make it run more smoothly and allow you more open communication
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UserVoice
Paid
UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers.
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Zammad
Free
Create healthier communications with your clients through the use of Zammad, an open source help desk and customer support platform.
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Zoho Desk
Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. Sign up for a free trial.
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