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Aug 11, 2016 - A year ago, I described a strategy we use to build Convox: Integration over Invention. This philosophy leads us to build a platform that integrates existing cloud services instead

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization,

Google Voice is a service that offers many features to your existing phones. This service is mostly used to provide a single phone number that allows people to reach you on all of your devices.

JustCall is a program that allows companies to use a cloud based call service with several important features that make the program perfectly suited for sales teams as well as support teams. The

Get the DMG Consulting report reprint on cloud contact centers.

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions. The most popular example of a score card system is the one

Toky is a full-featured Business Phone System that allows your customers and team to communicate easily using the internet. With virtual phone numbers from around the world, make yourself available

Reliable and easy to manage contact center software designed and optimized for agents to accomplish more and to do it faster in a multichannel world.