VictorOps

VictorOps is an app that allows users to connect with the complete suite of functions available through the VictorOps system. In order to use the app, you must have a VictorOps account. If you have an account, you can access all the same scheduling, collaboration, and alert management features found in the system with this app. It is primarily designed for engineering and operations teams, and the general goal of the software is to boost the efficiency of the processes and protocols used by those teams. With the VictorOps app, you can view live status updates through the Timeline that is kept up-to-date and current in real-time. This ability to monitor information as it changes is quite useful for development teams. The software can be configured to provide specific IT alerts, and these can be in the form of emails, SMS texts, push notifications, or phone calls. This sort of freedom makes it easy to ensure that everyone will remain on the same page when any important alerts or changes come through the system. Any incidents that occur during the development process can be handled with the VictorOps software. It can be used to reroute or purely acknowledge incidents as they occur, and you can easily resolve incidents through the monitoring system. Thanks to the advanced annotations system, you can leave messages that others will see when they access the Timeline. Since alerts can be sent from a number of different systems within the VictorOps suite of functions, you can differentiate between the different alerts with specific icons that come connected to the various alert categories. This makes it easy to see what sort of alert has come through with a quick glance. Another highly useful feature of VictorOps is that it can be used to create conference calls amongst any number of associates. If you only need to contact a single member of the team, you can make individual calls as well. This sort of versatility means that no one will be out of the loop as the project develops. With the scheduling functionality built into the app, you can trade on-call shifts with others by simply making a few quick swipes on your screen. Whether you are on-call or not, you can still use the VictorOps system to make suggestions or otherwise contribute to group discussions. Since the software is so focused on incident management, it is an excellent way to improve the overall intelligence and efficiency of your engineering or operations team. It can easily capture the important details in the process so nothing is missed, and it learns from successful projects to improve future processes.