Squelch
Squelch is the customer experience optimization solution that delivers context-rich intelligence to your customer heroes when and where they need it most.
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Functions of Squelch
Contact History
Chat
Instant Messaging
Third Party Integration
Chat Functionality
Automatic Notifications
API Availability
Single Sign On
Incident Management
Custom Fields
Customer Analysis
Real Time Notifications
Customizable Reporting
Feedback Management
Bug Tracking
Filtered Views
Backup Log
Multiple User Accounts
Filtering
Video Support
Performance Reports
Data Capture And Transfer
Action Item Tracking
Assigning
Bug Reporting
Crash Reporting
Customer Support Tracking
Debugging
Environment Details
Exception Reporting
Exceptions Management
Feedback Collection
Forwarding And Rules
In App Deedback
Multiple Team Members
Network Logging
Screen Recording
Screenshot Annotations
User Profiles
User Steps
View Hierarchy
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