Hoopla
Hoop.la is a hosted (SaaS) branded online community platform that increases engagement of customers, employees, influencers, fans, and advocates.
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Functions of Hoopla
Auto-dialing
Business SMS
CRM Integration
CRM Integrations
Call Activity Logging
Call Analytics
Call History
Call Outcomes
Call Recording
Call Reporting
Call Routing
Call Tracking
Caller ID
Contact History
Customer Profile
Email Integration
Full Customization
Embedded Analytics
Custom Fields
Engagement Analytics
Content Management
Email Tracking
Benchmarking
Contact Management
Lead Management
Contact Database
Email Monitoring
Lead Scoring
Activity Timeline
Advanced Lead Scoring
Assign Phone Numbers
Auto Lead Assignment
Auto Profile Enrichment
Automatically Log Calls
Automation
Bulk Actions
Calendar Sync
Call Monitoring
Caller Display
Click To Call
Custom Views
Customize Sales Process
Customized Reports
Deal Funnel View
Deal Status At A Glance
Deeper Analytics
Digital Pipeline
Email Metrics
Email Scheduling
Email-to-lead
Filter And Sort Deals
Forward Call
Forward Emails
Email Archiving
Automated Emails
Employee Onboarding
Insightful Email Metrics
Gamification
Learning Management
Lost Deal Analysis
Employee Awards
For Call Centers
For Education
For Onboarding
For Sales
Lead Timelines
Agent Scorecards
Historical Trends
LMS Integrations
Integration With ADP
Hoopla Video
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