Cloud Contact Center
Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel - with our innovative cloud contact center solution.
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Functions of Cloud Contact Center
Viewer
API
Activity Tracking
Project Time Tracking
Time Tracking By Project
Real Time Monitoring
Activity Monitoring
Time Tracking
Client Login
Mobile Time Tracking
Payroll
Productivity Reporting
Absence Calendar
App Tracking
Assess Productivity
Avoid Distractions
CSV Export
Contact Management
Custom Email Reports
Integrations
Sync
Hourly Employee Tracking
Offline Time Tracking
Offline Tracking
Online Time Tracking
Screenshot Capture
Self Monitoring
Sick Leave Tracking
URL Tracking
User Activity Monitoring
Visual Analytics
Synchronize
Online Support
Agent Activity Records
Big Data Backbone
Cross-system Measures
Custom Visuals
Dashboards And Scheduling
E-book
Easy Data Ingestion
Easy Data Integration
Extensible Data Model
Global Visibility
Multi-source Linking
Reporting Tools
Screenshot Recording
Universal Data Dictionary
Video Turorials
View All Real-time Data
What-if Analysis
E-book Management
E-book Reader
E-book Synchronizer
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