Upserve POS
Upserve POS prior to Dec. 2018 known as Breadcrumb, is a point-of-sale management software suite that is designed for use by the restaurant industry. It is suitable for cafes, bistros, nightclubs, restaurants, bars, and lounges. The software comes with a wide range of useful functions, and it has dedicated apps for the iPhone and iPad so servers can use their own devices while they work. You can use the software to handle payments, time clocks, table checks, and general management of the business workflow.
- Point of Sale Management
- Easy to learn
- Simple, Intuitive Layout
- Limited Customer Support
- Servers Occasionally Crash
The tools in Upserve are exceptionally flexible and comprehensive, and it might be one of the easiest POS systems on the market to learn. It will help your business function smoothly since it has so many useful features that other systems simply don't have. For instance, you can use this software to edit menus at any time, search for specific items that aren't readily available on-screen, manage table checks, and even manage tabs with a credit card and a swiping mechanism. Most examples of POS hardware come with credit card readers, but you might want to consider individual card readers for each server so they can use the Upserve system from their mobile device without ever having to access the central hardware hub. You can use the software to merge, split, or transfer checks between servers. You can also use the app to place a hold on certain portions of an order if those portions don't need to go out until a later time. For businesses that have to deal with limited food items in the kitchen, the software can handle countdowns for each item so all servers will know how many of each item are available, and the app issues alerts when an item is taken off the menu for the shift. The management tools inside Upserve will make it much easier to keep track of sales trends over time, which makes deciding on a new course of action much simpler. For instance, if the Upserve software reveals that a specific item isn't selling particularly well, you can easily remove it from the menu. If there is an item that is selling well enough that you run out of it every shift, the software will pick up on that and let you know that you should prepare more of that item. One of the most interesting and cost-saving aspects of the Upserve platform is that servers can use the app on their mobile device to accept digital forms of payment, and they can even apply a signature directly to the screen so no paper has to be wasted. By taking advantage of the time clock functionality, you can ensure that every employee is paid for the exact number of hours they worked. The software also includes certain analytics regarding your costs, employee scheduling, and general productivity. These can help you make the best decisions possible about your business. The only real downsides to the software is that the customer support system is a bit limited, and there are occasional crashes to the servers that can cause issues during busy shifts.