Miva Merchant is an integrated e-commerce platform that was designed to help businesses of all sizes to feature advanced customer support and customizable options into previously existing business platforms. This company has a headquarters facility in Pennsylvania, but can be reached from any location through its online customer service program. Miva offers many extensive services to businesses, which include e-commerce strategy consultation, market analysis, B2B and B2C e-commerce integration, data and analytics, interactive web integration, customer engagement services, marketing strategy development, brand awareness, system integration, and more. Miva has completed web integration for several notable companies, which include Niche, Mountain House, Bones Resturant, BTO Sports, Santa Cruz Surfing, the Paper Store, Luli Fama fashion, and Massimo Zanetti Beverages. The company offers products that range from integrative hardware and software to web design and administrative control tools. All of Miva's services and products are available in a packaging structure based on the customized needs of individual businesses. Miva's customer support department is available during the business week and can be reached via an online portal or by phone. This company offers several testimonials written by well known clients who have used Miva's software systems to facilitate business.
- Design and Build
- Platform Architeecture
- Sales Conversions
- Miva offers unlimited product features and categories in its interface.
- Miva offers several packages that make it easier for smaller companies to purchase only services that are beneficial to them.
- Miva's features and services are simple to use and include step-by-step tutorials that make set up a breeze.
- Miva can be expensive for businesses that are not already generating revenue.
- Miva's customers have reported a systematic pricing increase that is not popular.
- Some options may not be suitable for small businesses.
Miva's software systems are best utilized by creating customized options that suit a particular business. The company's unique and extensive range of features (like customizable checkout features and B2B selling options) make it easy to choose a package that works for individual businesses. Miva's customers need only to select the desired features and view the tutorial videos that come with the purchase to start utilizing the software. The results of integrating Miva's software systems into previously existing business software seem to be overwhelmingly positive. Both the testimonials offered by the company as well as independent studies of the software integration reveal that Miva is beneficial for enhanced customer support and scalable business growth through web hosting. Getting started with Miva is fairly simple. The setup process does not require specific software knowledge and Miva's customer service department offers to help customers with a step-by-step guide through the process. While the services offered by the company are beneficial and generally produce positive results, Miva's pricing packages are considered expensive by most small businesses. The company offers a 30 day free trial for businesses to complete a test run of the software, but when the trial is completed businesses are charged anywhere from 80 to 1500 dollars per month for utilizing the program. These prices are very reasonable for larger businesses, however. Miva doesn't require extensive software or hardware for integration into business systems, which is a selling point for businesses with little to no revenue. Overall, the company offers a multitude of beneficial and customizable services and products that can provide a great bang for the buck.