Rocket.Chat
Rocket.Chat is an open source software application for communication among team members via chat, videoconferencing, live chat widget, and other methods. Rocket.Chat is free to download and offers unlimited customization, including themes, plug-ins, integrations, data importers, and APIs, for a team communication application that fits your company's needs. Rocket.Chat has applications available on desktop, the web, and mobile devices, making it possible to communicate with your team wherever you are. You can even get notifications while offline to keep up with the communication happening while you are away. The application also allows you to automatically translate languages for easy communication all over the world. Review: Rocket.Chat offers all of the features companies expect from a team communication application, with the added bonus of being able to host your communication on your own server. This gives your company control over the communication done over the app, rather than relying on a third-party host. After setting up Rocket.Chat, all members of the team have access to the general chat category. You can then create channels that are either private or public, set read-only access, and invite members to the new channels. Team members must have permission before accessing private channels. Within the chat application, you have multiple options for sending text, including sending in line code, formatting text, sending multiple line messages, using TeX functions, and inserting emojis. You can also react, quote, copy, reply to, and star others' messages. Rocket.Chat includes additional features on top of the basic messaging tools. One of these features is the ability to hold a phone conference or video conference with other team members. Screen sharing allows you to show data, charts or files to other team members quickly. All of these features are available at no cost and directly in the application. The main thing that sets Rocket.Chat apart from other team communication software is the ability to customize almost everything. You and your team can create unique emojis, set-up bots, integrate with third-party applications, and upload your company's logo to the chat application. The Live Chat feature is also unique to Rocket.Chat, giving your team the ability to chat and provide support to customers.
- Open source software provides unlimited customization and support from a large community of users
- Provides free audio and video conferencing, file sharing, and screen sharing
- Live Chat feature allows you to add a widget to any website or mobile application for easy communication with customers
- Allows you to translate from one language to another while chatting
- Available on the web, desktop and mobile devices
- Easy to customize with more customization options than other similar software
- Keeps communication secure by allowing you to host chats on your own server
- Channels allows you to create chats for specific groups or projects
- Open source nature of the application means features are constantly being added
- Integrates with other third-party applications, including Slack, and Atlassian tools
- Free tools include audio and video conferences, screen sharing, and file sharing
- Open source application makes bugs more prevalent
- Interface is not as intuitive as other team communication software
Rocket.Chat offers all of the features companies expect from a team communication application, with the added bonus of being able to host your communication on your own server. This gives your company control over the communication done over the app, rather than relying on a third-party host. After setting up Rocket.Chat, all members of the team have access to the general chat category. You can then create channels that are either private or public, set read-only access, and invite members to the new channels. Team members must have permission before accessing private channels. Within the chat application, you have multiple options for sending text, including sending in line code, formatting text, sending multiple line messages, using TeX functions, and inserting emojis. You can also react, quote, copy, reply to, and star others' messages. Rocket.Chat includes additional features on top of the basic messaging tools. One of these features is the ability to hold a phone conference or video conference with other team members. Screen sharing allows you to show data, charts or files to other team members quickly. All of these features are available at no cost and directly in the application. The main thing that sets Rocket.Chat apart from other team communication software is the ability to customize almost everything. You and your team can create unique emojis, set-up bots, integrate with third-party applications, and upload your company's logo to the chat application. The Live Chat feature is also unique to Rocket.Chat, giving your team the ability to chat and provide support to customers.