Wootric
Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. The software allows you to keep up with all of the latest trends in web and app development. You can also use WOotric to catch up with customers or users of your app and see what feature about the app they like. With all of this information, you are able to build and rebuild your app around the feedback that you receive from the people using your app.
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Functions of Wootric
CRM Integration
Knowledge Base
Multi-Language
Data Integration
Data Mining
Chat
Communication Management
Automatic Notifications
Single Sign On
Change Management
Incident Management
Customer Segmentation
Customizable Branding
Activity Monitoring
Customer Analysis
Customizable Fields
Data Visualization
Forms Management
Custom Design
Domain Aliasing
Widgets
Customizable Reporting
Feedback Management
Goal Management
Help Desk Management
Text Analytics
Action Management
Ad Hoc Analysis
Ad Hoc Reporting
Advanced Branching
Analytical Tools
Assessment Management
Auto-coding
Automated Actions
Benchmarking
Blueprinting
Brand Control
Brand Management
Business Analysis
Case Management
Closed Loop Ticketing
Complete Branding Control
Concept Testing
Consultation Services
Consultative Services
Create Website Surveys
Customer Email Summaries
Customer Recovery
Data Export
Data Collection
Email Invitations
Embeddable Widgets
Data Filtering
Employee Management
HR Management
Graphical User Interface
Data Connectors
Dashboard
Goal Tracking
Easy To Use
Email Surveys
Email Triggers
Employee Assessments
Employee Exit Interviews
Evaluations And Scoring
Feedback Analytics
Feedback Forums
IVR
Dashboarding
Goal Setting
Features of Wootric
- Wootric allows you to take surveys among your app's users so you can see trends of what is and what is not successful about your app or website.
- You can reach out to customers directly with Wootric, allowing for greater detail in critiques of your product.
- You can use Wootric to view real-time results to customer satisfaction surveys, allowing for companies to move and change on the fly with their markets.
Pros of Wootric
- Wootric allows you to take customer surveys that show you overall what aspects of your app or website are the most successful or well received. With this feedback, you can easily find out places where you are succeeding and places where you need improvement.
- You can use Wootric to reach out to clients directly, allowing for you to get more comprehensive feedback from individuals.
- Wootric allows you to easily follow popular trends. With this knowledge, you can always keep your app up to date with the most recent successful ideas.
Cons of Wootric
- Wootric allows you to have one central hub from which you can keep track of customer feedback, but it is not a necessary piece of software for businesses wanting to conduct surveys or get feedback.
- Disgruntled customers can be less than polite with their reviews of your product. If you do not have employees at the ready with experience in good customer relations, this can lead to potentially harmful situations for your brand.
- Viewing customer relations data in real time can be helpful in a lot of ways, but sometimes it can detract from viewing the bigger picture with regards to what you should be doing to improve your app or website
Wootric Reviews
Wootric is a very useful piece of software if you are trying to gauge the successes and failures of your app or website. Every web developer or app designer loves to get feedback on the software that they produce. With instant feedback, you can find out immediately what it is about your app that people like or dislike the most. This is probably the most important information that you can have as an app developer because with it you can optimize your app for success in the future. It is never wise to ignore the concerns and desires of the people using your product. Wootric makes it so that you will never again be guessing what aspects of your app are the most well received or liked. While the software is not perfect, it is incredibly useful for all kinds of web developers.
Wootric Video
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