InStream
Integrate InStream with any mailbox, monitor your communication, implement gamification, automate your sales processes and improve your business relations.
Analytics
CRM Integration
Call History
Contact History
Email Integration
Knowledge Base
File Sharing
Task Management
Calendar Management
Automatic Notifications
Project Management
Automatic Reminders
Document Storage
Custom Fields
Customizable Branding
Campaign Management
Content Management
Customizable Fields
API Access
Community Forums
Activity Log
Agent Collision Detection
Canned Responses
Community Portal
Custom Ticket Statuses
Customizable Agent Roles
Email Tracking
Customizable Reporting
Social Media Integration
Case Management
Call Audio Recording
Call Forwarding
Contact Management
Lead Management
Contact Database
Integrations
Inventory Management
Powerful API
Recurring Tasks
Activity Timeline
Advanced Lead Scoring
Assign Phone Numbers
Auto Lead Assignment
Auto Profile Enrichment
Automatic Address Book
Automatic Contact Import
Automatic Lead Capture
Automatically Log Calls
Automation
Bulk Actions
CRM
Calendar Sync
Call Center Features
Call Monitoring
Caller Display
Categorization
Click To Call
Combined-channel Inbox
Custom Charts
Custom Views
Customer Portal
Customer Support
Customer Support Portal
Audit Log
Automated Reminders
Automated To-do Lists
Communication History
Content Approvals
Content Workflow
Customer Education
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