Expedia is a website that provides free travel booking services. These booking services include the purchase of airplane tickets, hotels, cars, cruises and other things to do at your destination.
- Reward Program: Expedia offers a reward program for those who book through their travel booking services.
- They offered a tiered rewards system that is completely free to join.
- You receive points for dollars you have spent with them and with those points you can redeem towards a hotel and more.
- You also receive exclusive special offers and benefits.
- Bundle and Save: Bundle and Save is a great option for someone who wants to book all of their travel needs all in one click.
- You pick the place and options include hotel and air fare all in one.
- Free Cancellation: While most travel booking services require a cancellation fee, with Expedia you have 24 hours to cancel your flights and other reservations free of charge.
- All In One: While Expedia is one website, you can plan an entire trip, from airplane tickets to reservations.
- Customizable: Expedia allows you to combine multiple airlines as well as bundled trips so you can customize your trip to fit all of your wants and needs. Traditionally, if you book a flight through a specific airline you are only able to choose from the available times they provide, where as with Expedia you can combine airlines to fit your needs. Expedia has a multitude of filter options so you can spend more time looking for what you need and less time searching for it.
- Best Price Guarantee: Expedia guarantees the best prices on the market. They also price match if you see that it is less expensive elsewhere.
- No Updates: You cannot receive price updates on flights and hotels.
- Lacking In Customer Service: Expedia has a poor reputation in the customer service realm. There is a lack of a live online customer service presence. When you do get through to an agent you often have to wait for a long time before your issue is resolved.
Expedia is a great online tool to book travel. It can provide a one stop shop for all of your travel wants and needs. You can plan an entire trip through one website.