Taxi.EU
As its name implies, taxi.eu is an app that is geared towards helping customers find taxis in some of Europe's most popular cities. When a user wants to find a taxi, all they need to do is log into the app and make a reservation. A notification will then appear as the taxi is tracked to its destination. Once the taxi has arrived and taken the user to their destination, they're charged through their phone so that there isn't any hassle. For people who might not speak the language, taxi.eu serves as an effective bridge for communication, so that users can instead spend more time focusing on their trip.
- Customer service support at all hours of the day.
- Cost estimates for a trip theoretically make transactions more transparent and flexible.
- Notifications allow users to go about their business while waiting for their taxi to arrive.
- Eliminates the need for communication with drivers since everything is done through the app.
- Accurate waiting times allow for precise scheduling.
- Supports some of the most popular tourist destinations in Europe.
- The program lacks cancellation features.
- Taxi drivers are not always sent to the actual pick-up location.
- The app's navigation system can be difficult and confusing to use.
As one of the most highly rated European taxi apps on the market, it's clear that taxi.eu has managed to effectively fill its niche. Still, while there is much to praise about taxi.eu, that doesn't necessarily mean it's without any flaws. In terms of benefits though, one of the biggest is the way in which taxi.eu handles transactions. Since everything is done through the app, users can rest easy knowing that they won't have to haggle or argue with a taxi driver who might speak a different language than them. At least, that's the general idea behind the app. Unfortunately, there are plenty of recorded instances where people have had issues with being double charged, or charged more than the app indicated they would be when they were first planning their ride. While taxi.eu boasts a 24 hour customer service support team, they seem to heavily favor the drivers over the riders. Aside from payment issues, the other big problem with taxi.eu is its navigation system. There have been numerous reports of taxis showing up at the wrong location, as well as of people being told that their taxi driver got lost on the way to their address. If you're visiting Europe and happen to be in one of the cities that taxi.eu supports, then it might be worth your time to download the app. If you live in one these cities already though, or are already familiar with the area, then you'll probably want to look into something that is a little more reliable and consistent with its transactions. This app may not be perfect, but it gets the job done when you feel like you're out of other options.