Get Satisfaction

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Get Satisfaction

Get Satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community.

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Functions of Get Satisfaction

Knowledge Base Multi-Language Chat Commenting API Activity Dashboard Groups Live Chat Customizable Branding Customer Analysis Data Synchronization Community Forums SSL Encryption Activity Log Agent Collision Detection Answer Bot Audit Logs Canned Responses Community Forum Community Portal Custom Design Custom Ticket Statuses Customizable Agent Roles Customizable Ticket Forms Domain Aliasing Email Compliance Archive Customizable Reporting Feedback Management Help Desk Management Net Promoter Score Social Media Integration Bug Management Comparison Reports Embeddable Widgets Customizable Questions Filtered Search Forums Demographic Data Feedback Collection Issue Management Multi-language Support Custom Branding Multilingual Support Answer Piping Answer Validation Data Export xls Feedback Analytics Feedback Forums Free Access To Data API Device Trend Report Embeddable Help Widget Integrated Game Mechanics Linked Tickets Live Chat Channel Logic Jump Full CSS Rebranding Group Rules And Macros Multiple Ticket Forms Multiproduct Support Feedback Inbox Management Geographic Reports Geographics Access Custom CSS Calendar Events Chat Events And Chatrooms Custom Pages Custom Themes And Design Full Text Customization Member Leaderboard Multi-author Blogging

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