Ramen
Ramen is a website that allows you to ask questions to users on your website. Ramen allows you to ask questions in "unobtrusive" ways so as to not bother the users on your website or get in the way of important parts of the site. Ramen also allows you to choose when you ask questions to your customers, which helps you out in various situations including when you want to know why someone is cancelling an account before they close it. Ramen also allows you to keep track of data regarding the questions that you ask your online audience.
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Functions of Ramen
CRM Integration
Knowledge Base
Multi-Language
Commenting
Communication Management
Activity Dashboard
Automatic Notifications
Single Sign On
Change Management
Incident Management
Customer Segmentation
Customizable Branding
Activity Monitoring
Customer Analysis
Customizable Fields
Data Synchronization
Data Visualization
Forms Management
Audience Segmentation
Collaborative Team Inbox
Conversation Search
Custom Design
Customer User Profiles
Domain Aliasing
Email Campaign Creation
Customizable Reporting
Feedback Management
Goal Management
Net Promoter Score
Ad Hoc Analysis
Ad Hoc Reporting
Advanced Branching
Automated Actions
Brand Control
Brand Management
Bug Management
Business Analysis
Closed Loop Ticketing
Comparison Reports
Concept Testing
Embeddable Widgets
Form Analytics
Data Filtering
Customizable Questions
Employee Management
HR Management
Graphical User Interface
Demographic Data
Data Connectors
Feedback Collection
Issue Management
Email Surveys
Email Triggers
Employee Assessments
Employee Exit Interviews
Feedback Analytics
Feedback Forums
IVR
Lifecycle Management
Inbound Email Address
Issue Resolution
Key Message Grouping
Live User Data
Code Manager
Device Trend Report
Form Builder
Instant Notifications
Feedback Inbox Management
Geographic Reports
Geographics
Features of Ramen
- Ramen allows you to ask questions directly to your customers or visitors on your site so you can get direct and immediate feedback from them which you can then use to better your site.
- Ramen allows you to ask questions whenever you want and wherever you want on your site, so you can ask questions about specific parts of your site without blocking the visitor's view of that part of the site.
- You can use Ramen to keep track of data related to your questions.
Pros of Ramen
- Ramen allows you to ask questions that do no t get in the way if important parts of your site by allowing you to choose where your questions pop up and when they pop up ahead of time.
- Ramen allows you to get good feedback about your website and customer satisfaction in general or customer satisfaction with specific aspects of your website. Any feedback can be used to better parts of your site.
- Ramen can be integrated with multiple systems that you may already use to get your data moving the right way as easily as possible
Cons of Ramen
- There is no guarantee that anyone will respond to the questions that you pose to them. Many people who see questions on a site that you would not expect to see them on disregard them as pop ups and do not answer them.
- Some of the advice that you get from customers will not be very helpful or useful, and you may receive unprofessional language if people are allowed to type out answers.
- While many popular business platforms may be compatible with Ramen, not all of them will be and not everyone will be able to take advantage of the compatibility aspect.
Ramen Reviews
Ramen is a very helpful website for anyone who has a website of their own. The site allows you to get direct feedback from anyone on your site. Not everyone always does respond, though, so you cannot always get the answers that you need. Still, you get to have a better picture of whatever it is you are trying to find out than you did before using the site. Ramen also allows you to choose who you ask your questions to, so you can always get around to ask the right people the questions that you need to ask. Ramen is a great site to use if you want to get feedback on any particular aspect of your site, as you can put your question in whatever part of the site that aspect is in and set the site to ask a question about it whenever anyone goes near that part of the site.
Ramen Video
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